Organization Name: Pottery Barn – a brand of Williams-Sonoma, Inc. Industry: Retail Name of contacts:  Laura Albert, CEO, Williams-Sonoma, Inc. and  Sandra Stangl, President of Pottery Barn, pottery barn kids and PBteen Web references:  Williams-Sonoma, Inc. – company overview Mashable – 3 Examlpes of Stellar Social Media Customer Service, HOW TO: Pick the Right Social Media Engagement Style Kevin’s blog – Using… Read more »