Nespresso has been an extraordinary coffee provider for people in Europe since 1986. Even though it took them 15 years to come to the US and then Canada, their ability to adapt to the different coffee drinker (creating the “american size”) has enabled them to become a staple high standard brand in the US and now Canada. The company has proven to understand and care about their sustainability, both by developing a robust self sustaining program for their growers in Sudan and more recently with the development of their “Red and Green bag” recycling system. The program gives Nespresso club members a prepaid red postage bag for their capsules. The bags can then be dropped off at any Canada Post. The capsules are received, emptied and the aluminium is recycled while the contents can be composted.
Organization name: Nestle Industry: Multinational food and beverage company Contacts: Paul Bulcke, Peter Brabeck Letmathe Description how social media is used in business performance: Nestle is a Swiss multinational food and beverage company headquartered in Vevey, Switzerland. It is the largest retail food company in the world measured by revenues. Nestle product include baby food, bottled water, breakfast cereals, coffee,… Read more »