Tag Archives: Internal Social Network

Communication between an organization, its suppliers and stakeholders are an essential component to any business. Effective and efficient communication is what leads a company to reach its target goals and build a strong business to business relationship. According to TechTarget “Supply chain management (SCM) is the broad range of activities required to plan, control and execute a product’s flow, from acquiring raw materials and production through distribution to the final customer, in the most streamlined and cost-effective way possible.” Throughout the process many companies do not release any information to the consumer until the final product has been created. However in the modern age today with various social media platforms available throughout the world, Adidas and FIFA are using social media in supply chain manage to interact with not only its consumers, but all internal and external stakeholders of the company as well and have noticed positive results. Now as complicated as it sounds you may be wondering how did Adidas and FIFA use social media in supply chain management? Well read on to find more information!
Internal social networking is the name of the game at Big Blue Bubble

Big Blue Bubble is a pioneer in the gaming industry having developed more than 100 video game titles since 2004 – long before the days of the smartphone. This has led to accolades from many prestigious organizations around the world who have recognized the company for its continued achievements and commitment to producing fun, engaging games. Challenges as a result of significant and rapid growth However, as the company’s success grew, so did the size of the team. This led to challenges related to managing key HR functions, as well as internal communications since the team had to spread out over two floors due to limited physical space. The HR group knew that it was not only critical to find a platform to streamline the department’s key functions, but also to find a solution that would open the door to enhanced internal communication, engagement and participation.
Employee Engagement in Every Cup – A Starbucks Case Study

The modern workplace continues to evolve, in both technological advances and a shifting work culture. Companies across the globe are becoming more concerned with efficiency, and productivity, culminating in the quest for new opportunities for collaboration and resulting in employee engagement via internal social media. Social media can be effectively used internally within an organization to engage employees, the same way it is employed externally to engage customers. Increasingly, organizations are adopting internal social media platforms such as Workplace by Facebook to inspire symbiotic relationships of mutual support and trust. These platforms can help foster the necessary conditions for collaboration and facilitate cross-pollination of ideas and information throughout the organization.
Employee Involvement Key to Budget Marine’s Success

Budget Marine is the Caribbean’s leading marine chandlery, specializing in equipment sales and service. Headquartered in St. Maarten, Budget Marine has a firm retail footprint throughout the Leeward, Windward & ABC islands. Budget Marine supplies all types of boats: sail, power, fishing, and megayachts. Budget Marine is also keenly committed to promoting the sport of boating through their involvement in events and youth sailing programmes on many islands.
Telus shows us that the future (of social media) is friendly

TELUS is a Canadian communications company that was officially founded in 1990. Since then, the company has grown to become Canada’s fastest growing national telecommunications company. TELUS provides services to 8.6 million wireless subscribers, 1.7 million high-speed internet subscribers, 1.4 million residential network access lines subscribers and 1 million television subscribers. Telus also provides communication products and services, which include wireless data, Internet Protocol, voice, television, entertainment and video and it’s also the nation’s largest healthcare IT provider. The success of TELUS can be credited to their company ideology. The TELUS slogan is “The Future is Friendly” and the company incorporates this ideology into each aspect of their brand. TELUS is known for their cheeky use of ‘cute’ animals throughout their branding and marketing campaigns to emphasize their slogan; but they also take many other measures to ensure the continued success of the company and to demonstrate their loyalty in providing excellent service to their customers. TELUS is active on a number of different social media channels, including Facebook, Twitter, YouTube, Instagram, Google+ and LinkedIn. They also have a company blog and an online discussion forum for customers called the Neighbourhood, that allows customers to “Share thoughts, ask questions, and get answers. All in one place.”
Salvation Army’s Roots Lead to Social Media Employee Engagement

When William Booth founded The Salvation Army back in 1882, he based much of its mission on the concept of “adapting to attract.” Employees of the Ontario Central East Division of The Salvation Army have recognized that utilizing the social media communication methods of today is in keeping with that concept, which is one of the reasons they are looking to Facebook Groups to help employees plan their 2016 Christmas Kettle Campaign.
Sparking innovation at 3M through Enterprise 2.0

It seems like not that long ago that my previous employer instated a company-wide ban on social media websites and blocked us from accessing any of them from our company computers. It also seems like it wasn’t that long after that they lifted the ban and rolled out the enterprise social network Yammer and encouraged its use. So why the about-face? How did social media go from being a workplace pariah to an invaluable business tool? For companies like my previous employer—and many others that deal in consumer products—one of the key benefits to an enterprise social network is collaboration. Collaboration breeds innovation and innovation is key to success when new ideas and products are your business.
Engineering Engaged Employees at Siemens

As one of the largest engineering companies in the world, the German-headquartered Siemens Corporation boasts nearly 350,000 employees in over 200 countries. 1 As a company they possess the belief that “an engaged workforce drives innovation, growth and profitability”2 but how do you engage a workforce of that magnitude?
Past, Present and Future; Social Media creates dramatic changes for DQ supply chain
Company: Dairy Queen Canada Industry: QSR, Food and Beverage Contact: Tom Marranca, Equipment Manager Web References: Dairy Queen on Wiki, DQ selects Instill for Promotion Managment Solution; Itrade Network I had an open discussion with Tom Marranca, Equipment Manager, for CDQ, a co-op owned by franchisees to support franchisees under the Dairy Queen umbrella. Tom has worked with DQ for over… Read more »
TEVA pharmaceuticals learns ‘social’ supply chain management
Organization Name: Teva Pharmaceuticals Industry: pharmaceuticals Web References: supply chain 247, http://www.fiercepharmamanufacturing.com/story/teva-supply-chain-gets-boost-social-media/2011-07-26, http://www.businesswire.com/news/home/20110726005582/en About Teva Pharmaceuticals TEVA is in the business of buying raw materials from companies as far away as India and Canada, mixing those materials according to a precise recipe, encapsulating them in pills, packaging them, and selling them through distributors. Tony Martins, TEVA Canada VP of supply… Read more »
Calling out for Cineplex’s Next Pre-show Host

Organization Name: Cineplex Entertainment Industry: Entertainment Description: Cineplex Entertainment Inc is one of Canada’s leading entertainment companies, that operates from coast-to-coast, and is one of Canada’s most modern and fully digitized motion picture theatre circuits in the world. It’s services not only includes theatrical exhibition, but operates a number of businesses including food services, gaming, alternative programming, Cineplex Media, Cineplex… Read more »
The Search for Genuine in Social Media

Search for Genuine and Authentic Remains Elusive Exploring the Connection Between Social Media and the Consumer Organization Name: Lincoln Motors, Red Truck Beer Company Industry: Automotive, Microbrewery Web references: Lincoln Motor Co – YouTube, Anne C. Graham, Red Truck Beer Company, Facebook, CarandDriver.com, Autonews.com, Twitter.com, bcmag.ca, 6smarketing.com, marketwatch.com, bloomberg.com, bustle.com, huffingtonpost.com, news1130.com Today’s successful business plan includes the important staple of social media. But there… Read more »
Lenovo Social Champions campaign increases employee brand advocacy

Organization Name: Lenovo Industry: Technology Web references: www.lenovo.com, lenovochampions.voicestorm.com As a $46 billion global Fortune 500 company and the world’s largest personal computer manufacturer, it is no surprise that Lenovo’s employees are both numerous and scattered across the globe. Lenovo currently has approximately 60,000 employees across 60 countries with it’s 2 main headquarters in Beijing, China and Morrisville, North Carolina,… Read more »
The Social Approach Turns Wells Fargo Employees into “Relationship Investors”
Organization: Wells Fargo & Company Industry: Financial Name of contact: Kelli Carlson-Jagersma, VP, Internal Collaboration Web references: Wells Fargo, Case Study: The Road to Social at Wells Fargo, Charlotte Observer: Bank Watch Blogspot (Feb. 2015), Wells Fargo Blog It’s no secret that engaged employees have the potential to drive a high-performing business. In fact, a 2013 report by Harvard Business… Read more »
The Igloo Story: Employee Engagement from the inside out
Organization Name: Igloo Software Industry: Computers/Technology Name of Contacts: Dan Latendre, CEO Andrew Dixon, SVP Sales & Marketing Jessica Bruce, Sales Executive Web References: facebook.com./igloo, linkedin.com/igloo, twitter.com/igloo, igloosoftware.com Company Overview: Igloo rose out of the tech hub in Kitchener Waterloo in 2008. A man by the name of Dan Latendre joined forces with a large tech genius, which most people know… Read more »
Enterprise Social Networks Transform Fractured Teams Into Connected and Engaged Employees
Organization: ModCloth and m-hance Industry: Retail and Software Development Web References: www.m-hance.com, www.modcloth.com, www.deloitte.com, www.yammer.com, www.engageforsuccess.org, www.forbes.com, www.microsoft.com Enterprise Social Networks Transform Fractured Teams Into Connected and Engaged Employees The concept of employee engagement gets talked about a lot in business circles, and with good reason. According to a research paper prepared for the UK government, Engaging for Success: Enhancing Performance… Read more »
Seers, Prophets & Guru’s, The Future of Social Media
ORGANIZATION NAME: Candybox Marketing INDUSTRY: Marketing & Communications NAME OF CONTACT: Darrell Keezer, President & CEO Throughout history humanity has always wanted to know the future. In a time when little changed over millennia, history looked for predictors, seers, prophets and guru’s. Today people not only want to know the future, they want to create it. Social Media “experts” are popping up all… Read more »
AT&T’s ‘Social Circle’, employee advocacy program results in over $1 Mil in estimated media value
Organization name: AT&T Inc. Industry: Communications Who they are: AT&T is one of world’s largest communications companies. Operating globally under the AT&T brand AT&T offers one of the world’s most advanced and powerful global backbone networks, carrying 67.0 petabytes of data traffic on an average business day to nearly every continent and country. AT&T offers voice coverage in more than… Read more »
SOCIAL BANKS? HOW’S THAT POSSIBLE?
ORGANIZATION NAME: KPMG INDUSTRY: FINANCIAL SERVICES NAME OF CONTACT: Wendy Arnott of TD Bank Group asks the question “Is there such a thing as a social bank, can we have a social business?” What about social banking? Whether you answer this question with a resounding “yes” or an emphatic “no”, there’s no denying the widespread use of social media. This is particularly… Read more »
Building a brand and lifestyle through Customer Engagement
Company: Lululemon Athletica Industry: Athletic Apparel for men and woman Contact: Lesia Dallimore – Brand Experience Manager Imagine being part of a something more than just a company or more than a community. Being part of a lifestyle is what this one retailer strives to achieve. Ask any Lululemon customer and they will tell you that you aren’t just buying… Read more »
Framing Social Media for Business-to-Business Communication
Social media has changed the way we look at networking. This has implications not only for how companies communicate internally with employees or externally with consumers, but also for how they communicate with each other. I work for a property and casualty insurance company that sells almost exclusively through an independent broker network. Brokers handle the majority of sales –… Read more »
Internal Social Media: The Social Employee
“What if your employees spoke about your product the way they speak about marriage?” One of the best things social media can deliver is the internal creation of innovation, and development of ideas through employee engagement. A recent interview with a contributing author of the Amazon best seller ‘The Social Employee’ Cheryl Burgess sheds light into how some businesses are… Read more »
Employee Empowerment and Community Through Social Media
Employees today are more concerned with empowerment than engagement. In the current landscape of Facebook and Twitter, we’re used to having our say, and we want to be heard. According to Meghan M. Biro’s article Employee Engagement: Every Leader’s Imperative, enterprise social media platforms like Yammer, Jive and IBM Connections “give people a voice, a way to share their ideas… Read more »
Manhattan SCOPE Social Links Social Media with Supply Chain Management
In a previous blog I wrote about how email is the place where knowledge goes to die. Others are taking this one step further, arguing that email itself will die within a decade. Progressive businesses like Atos SA seem to agree as they’ve been working toward scrapping internal emails at work entirely. They’ve found that only 15% of internal emails… Read more »
Indigo Inspires Store Feedback With Social Software

Supply chain management is serious business and maybe that’s why companies are so reluctant to share how exactly they are making changes through the addition of social media. Today’s Retail supply chains need to be flexible and agile to compete and be able to collaborate remotely and maintain communications. At Indigo Books, Canada’s largest book and specialty retailer, the company had… Read more »