Organization: Wells Fargo & Company Industry: Financial Name of contact: Kelli Carlson-Jagersma, VP, Internal Collaboration Web references: Wells Fargo, Case Study: The Road to Social at Wells Fargo, Charlotte Observer: Bank Watch Blogspot (Feb. 2015), Wells Fargo Blog It’s no secret that engaged employees have the potential to drive a high-performing business. In fact, a 2013 report by Harvard Business… Read more »
Organisation name: Talkin’ Trash with UHN Industry: Healthcare Name of contact if available: Lisa Vanlint, Energy Steward, University Health Network (UHN) and Talkin’ Trash blog moderator About the University Health Network Talkin’ Trash initiative: The University Health Network is a collaborative of The Toronto General Hospital, The Toronto Rehabilitation Institute, The Toronto Western Hospital and The Princess Margaret Cancer Centre…. Read more »
Organization Name: Supply Chain Network Industry: Supply Chain Management Name of Contact: Jeff Ashcroft, Supply Chain Network Project Developer Web References: Supply Chain Network, CloudAve, Logistics Viewpoints Journal Article Reference: Sianipar, C.P.M., Yudoko, G. (2014). Social media: Toward an integrated human collaboration in supply-chain management. WIT Transactions on Information and Communication Technologies, 53, 249-266. About Supply Chain Network The Supply Chain… Read more »
Organization Name: Weber Shandwick Industry: Public Relations & Marketing Name of Contact: Andy Polansky, CEO Web References: www.webershandwick.com/uploads/news/files/employees-rising-seizing-the-opportunity-in-employee-activism.pdf www.webershandwick.com About Weber Shandwick Weber Shandwick is a creative marketing agency that operates in 81 countries and encourages a company culture of collaborative and out-of-the-box thinking. Weber Shandwick conducted a survey called ‘Employees Rising: Seizing the Opportunity in Employee Activism’ Description… Read more »
Organization Name: Retail Equipment Incorporated Industry: Retail Specialty/Consumers Co-operative Name of contact if available: Jerry Stritzke, CEO Web references: REI From a Spark to a Flame Founded in 1938 by Lloyd and Mary Anderson, Retail Equipment Incorporated has grown into one of FORTUNE magazine’s “100 Best Companies to Work For” every year since 1998. Current CEO, Jerry Stritzke, attributes their success to these core… Read more »
Organization Name: Coca-Cola Industry: Beverages Web References: http://www.coca-colacompany.com (Image from: http://www.popsop.com) Description of how social media is used for business performance: As we all know very well, social media is an essential tool for businesses and organizations in the 21st century. However, this is not only about marketing and engaging company’s fans; it is also about employees, the very company’s… Read more »
SHELL CANADA Posted on January 30, 2015 by: Dolores Montavez & Christian Ismodes Organization Name: Shell Canada Limited. Industry: Canada’s largest integrated oil & gas company Name of contact: Lorraine Michelmore Web References: www.shell.ca Description of how social media is used for business performance: To Lead or not to Lead: If employee engagement is a hoax, then it’s one worth its… Read more »
ORGANIZATION NAME: Candybox Marketing INDUSTRY: Marketing & Communications NAME OF CONTACT: Darrell Keezer, President & CEO Throughout history humanity has always wanted to know the future. In a time when little changed over millennia, history looked for predictors, seers, prophets and guru’s. Today people not only want to know the future, they want to create it. Social Media “experts” are popping up all… Read more »
ORGANIZATION NAME: MAPLE LEAF FOODS Maple Leaf Foods – The Morning Rush INDUSTRY: FOOD SERVICES NAME OF CONTACT: MICHAEL MCCAIN, CEO If, “Transparency is the new currency” … What do you do when it hits the fan? When the worst scenario possible happens… What do you do? How do you (literally in the case of Maple Leaf Foods) save your bacon? Customer engagement,… Read more »
Organization name: AT&T Inc. Industry: Communications Who they are: AT&T is one of world’s largest communications companies. Operating globally under the AT&T brand AT&T offers one of the world’s most advanced and powerful global backbone networks, carrying 67.0 petabytes of data traffic on an average business day to nearly every continent and country. AT&T offers voice coverage in more than… Read more »
Organization Name: Triple Bogey Brewing Company Industry: Alcoholic Beverages Name of Contact: Geoff Tait (CEO) Web References: http://www.triplebogey.com/ Who Are They? Triple Bogey Brewing is a newly established brewing company located in Toronto, ON. Founded in 2012, Triple Bogey currently brews only one beer, a lager that is directly targeted towards golfers. The name stems from a golfing term… Read more »
Organization Name: Southwest Airlines, Yammer, IBM Industry: Airline, Technology Web references: www.workology.com, www.southwest.com, www.ibm.com, www.socialmediaexplorer.com, www.engageforsuccess.org It was about seven years ago when I got my first taste of social media while working in corporate communications for a large transportation company. It was a new communication medium called “the blog”. It promised great things – the ability to engage with… Read more »
Mary Knight, in her article Three Strategies for Making Employee Engagement Stick, states “managers who define what their engagement goals look like, integrate engagement activities into one-on-one discussions, and empower team members to lead engagement sessions often have higher levels of engagement among their team members.” Then she asserts that managers perceive major improvements when using these strategies to implement… Read more »
IBM is proving that allowing employee engagement in corporate social media is not only valuable, it’s profitable for everyone. They’re active in social media for the right reasons: IBM is an organization whose business is already built upon interaction with their employees, so why not give them a voice? Enters IBM Voices. “IBM.com/voices is an aggregation of a couple hundred… Read more »
Supply chain management is serious business and maybe that’s why companies are so reluctant to share how exactly they are making changes through the addition of social media. Today’s Retail supply chains need to be flexible and agile to compete and be able to collaborate remotely and maintain communications. At Indigo Books, Canada’s largest book and specialty retailer, the company had… Read more »
Over the past couple of years, Virgin Media has altered their communication strategies to incorporate more employee involvement via social media. According to a case study conducted in 2010, Virgin Media’s Head of Internal Communications, Helen Farrar, describes that there are many benefits to encouraging employees to increase connectivity through the use of different forms of social media. Virgin has… Read more »
It’s no secret that social media is changing the way we communicate at work. In fact, the term “social employee” has been used to describe today’s hyper-connected employees. It’s no longer just about staying connected with friends and family in their personal lives; it’s about networking and collaborating with employees across the globe to be more efficient, productive and engaged… Read more »
Title of Post: Managing multiple time zones, geographies and languages to deliver new products and version releases. Organisation Name: CDC Software Industry: Computer Software Web references: website: http://www.facebook.com/cdcsoftware; Video: http://www.youtube.com/cdcsoftware Description of how social media is used for business performance: To address the challenges in managing a far flung development staff, CDC Software relies on an agile product development approach… Read more »
Title of Post: Accelerating time to market and time to revenue generation. Organisation Name: Cisco Systems Industry: Computer Network Hardware Web references: website: http://quad.cisco.com/; More Information: http://www.cisco.com/web/about/ciscoitatwork/collaboration/prod_dev_with_quad.html Description of how social media is used for business performance: The Cisco Enterprise Collaboration Platform Business Unit (ECP BU) cross-functional development group included team members from program management, product management, user experience, engineering,… Read more »
Organization name: Molson Coors Canada Web references: www.molsoncoors.com http://www.cmswire.com/cms/enterprise-collaboration/does-your-community-help-people-succeed-011696.php http://pistachioconsulting.com/molson-social-media-case-study/ http://blog.molson.com/community/2011/11/18/i-love-rewards-loves-molson-coors-canada/ Description of how social media is used for business performance: Molson Coors was able to significantly improve its employee engagement through its “Our Brew” program aimed at defining and communicating company values, culture, and goals to employees. Social media plays a huge role in the “Our Brew” program by engaging… Read more »
