With nearly 15,000 physicians, residents and staff, London Health Sciences Centre (LHSC) is London’s largest employer. It’s a multi-site facility that includes University, Victoria and Children’s Hospitals plus multiple research institutes and medical centres. LHSC provides the broadest range of specialized services of any hospital in Ontario. In 2016-17, it saw 163,369 emergency room visits and admitted 52,447 patients. Over its 142-year history, LHSC has been a trail-blazer in the use of technology to advance health care. The organization developed the first artificial kidney and was the first hospital in North America to acquire a digital angiography system. It has also led in the use of digital communications as the first hospital to broadcast a surgery in real-time using RP-Vantage technology. So it make sense that LHSC would turn to technology to coordinate communications across its systems. Here’s how the organization uses the Internet of Things to improve patient care, move medicines from the pharmacy to the bedside, increase collaboration and share the expertise of its physicians with other communities.

Humana is an American health insurance company based in Louisville, Kentucky who recognizes the importance of brand advocacy from employees on social media. Humana incorporated employee social media advocacy as part of their social media strategy. Humana used employee advocacy as part of their content pillars content sharing not only for brand awareness and to drive campaigns, but to also optimize your organic reach. Forty percent of Humana’s content is branded and Sixty percent is health and well-being content, which allows employees to grow followers and become influencers in the space. So when employees share Humana’s content, they have a more qualified audience. (Heine, 2017) As of 2014 Humana has had over 13 million customers in the U.S., reported a 2013 revenue of US$41.3 billion, and has had 51,600 employees. In 2013, the company ranked 73 on the Fortune 500 list, which made it the highest ranked (by revenues) company based in Kentucky. It has been the third largest health insurance in the United States. (Wikipedia, 2017)