Tag Archives: customer relationship management

Olive Garden test drives social media

Marilyn   February 8, 2015

Organization Name:  Olive Garden Industry:  Hospitality/Food Name of Contact if Available:  N/A Company Overview: The Olive Garden has more than 800 restaurants, 96,000 employees, and approximately $3.6 billion in annual sales. It is a division of Darden Restaurants Inc., which owns and operates more than 2,100 restaurants. Headquartered in Orlando, Florida, Darden employs more than 200,000 people across its restaurant… Read more »

When your customers are your friends

barryrooke   June 6, 2013

Social media is by definition, social.  So its no surprise that the line between customer and friend can easily blur and shift.   The rise of Twitter and Facebook have produced the online social butterfly who’s (at first, unofficial)  invite you out to a night club or event to join them for an evening of entertainment as friends.  But a… Read more »