Tag Archives: business recovery

Customer Sentiment & Business Recovery Social Media Metrics

i_hub_com   March 11, 2013

Organizations face many operating perils some manageable while others are not. When faced with an unforeseen or unavoidable event many organizations often feel overwhelmed. During the initial impact period of an unexpected event organizations direct significant effort and focus on developing a business recovery plan relying on traditional KPIs such as market share, sales and profits as the proxy for… Read more »