Social Media for Business Performance
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Social Media for Business Performance

Author Archives: jpritchard

General Motors – Bringing it all Together

jpritchard   March 26, 2018
Enterprise Social Media     Dr. Rebecca Harris, General Motors, GM, social media integration

Could Chatbots Replace Progressive Insurance’s Call Centers?

jpritchard   March 23, 2018
The Future of Social Media     chatbots, Flo, Progressive Insurance

Visit Norway #SheepWithAView

jpritchard   March 19, 2018
Marketing and Social Media     Norway, Travel, Visit Norway

How Hertz Measures Up In Their Customer Service Performance

jpritchard   March 8, 2018
Social Media Metrics     customer service, Hertz, metrics, Rental Cars

“Missing Type” Saves Lives

jpritchard   March 3, 2018
Supply Chain Management     "Missing Type", Blood, NHS

#DisruptMining Challenge 2018

jpritchard   February 20, 2018
Product Development and Design     DisruptMining2018, gold mining, Goldcorp

New York Mets Embrace Social Media

jpritchard   February 14, 2018
Customer Engagement     MLB, NY Mets, social media

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University of Waterloo Professional Development, Centre for Extended Learning, University of Waterloo

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