Thirteen years ago Steve Brooks was a husband, and a new father, married to a synchronized swimming coach. As a graduate of Sheridan College’s Graphic Design diploma program, Steve had taken many photography elective courses and was now a camera and photography hobbyist. Steve enthusiastically took photos of his wife’s synchronized swimming teams to help with the local club’s promotional material. This is how Brooks Photography began. Recognizing that parents enjoyed seeing action photos of their athletes, then Markham Synchro president, Nancy Chan, suggested Steve take pictures of all competitors at the upcoming Central & Northern Ontario regional championships. The photos were a great hit, and soon Steve was at all Synchro Ontario competitions as the official photographer of Synchro Swim Ontario. Taking action shots at synchronized swimming events began to make Brooks Photography a household name in synchronized swimming households. Parents and athletes alike followed Brooks Photography on Facebook. Wanting to take the business further, Steve started as second shooter at weddings. Once he started sharing those photos on Facebook, he began getting phone calls requesting him to be the main photographer for weddings.
Toronto-based Lulu et Elle Photography specializes in stylized newborn imagery. Owner and principal photographer Lana Polashek is at the top of her game on account of her innovative and personalized approach to documenting the arrival of newborns. Her success lies in the ability to produce photography shaped by client-driven narratives and share the studio experience through social media. “Being a newborn photographer allows me to document intense moments of vulnerability. The fragility of the baby, along with the vulnerable state of the parents, are all essential parts of the story. This is where my brand is – excuse the pun – born. Customer engagement starts at the most fundamental level – the photography session – and continues through my social media strategy.” Lana Polashek Customer engagement can be understood as the psychological state emanating from a collaborative customer/brand experience. Engagement reflects a motivational state which occurs through an individual’s interactions with a particular product or service. Engagement differs from satisfaction, as the former is focused on consumers’ cognitive, emotional and behavioural patterns during specific brand interactions, whereas the latter may only develop thereafter.
To take a picture is to capture a moment in time. Each captured image has the potential to carry its own unique feeling through time, and bring you back with happiness and wonder to the origins of that moment.1 “I grew up around lenses, my dad worked in television and seeing life through a lens seemed more real to me” 2 says Paula Capella. Paula Capella Photography not only captures those precious moments, but uses social media to capture important information to help grow her small business.
Organization: Toronto Star Industry: Daily newspaper, digital media outlet Contact: Taras Slawnych, visuals editor, firstname.lastname@example.org Web references: Toronto Star, Toronto Star photos, Facebook, Twitter, YouTube Photo projects designed with social media in mind There’s little doubt that there’s a ‘cool factor’ to being a photojournalist. Movies such as The Bang Bang Club and Under Fire have dramatized the lives of… Read more »
“Over a billion users have a Facebook account, and hundreds of millions of people use Twitter. We’re becoming a digital society. That’s where the consumer is communicating, not only with each other, but with businesses.” Most businesses today recognize social media trends and are making an effort to participate in a manner that promotes customer engagement. To establish a social media… Read more »