Organizations of all sizes have seen immense success in the use and integration of social media. The tools, data, and many other capabilities that these platforms provide, have shown to deliver significant benefits for any organization’s overall performance. Despite all the known qualities social media platforms have to offer, the true reason these organizations see positive results is because of the proper application, structure, management, overall strategy and its effectiveness when it comes to integrating social media across the whole organization. We have seen how social media can benefit organizations in a variety of areas, but once social media has been integrated across the whole organization and working in unison, we can also see more powerful and substantial results.
“As more people use social media to tell the story of the future, the wants and needs of more people will be reflected” – Simon Mainwaring. Although Mainwaring is an award-winning branding consultant, advertising creative director, and social media specialist and blogger, no one can really predict the future. Many people believe that Internet of things will be an area of substantial growth. Others have put much work in Artificial Intelligence. Although the future remains unknown, one thing remains certain – as technology progresses, so will advances in Social Media.
It is safe to say that social media is one of the most talked about topics currently in the world and it doesn’t look to be fizzling out anytime soon. Social media platforms have gone from a place to connect with friends and family, to a regular social tool for organizations to utilize and maximize the many properties and capabilities it holds. Technology is advancing at an astonishing rate, and there is no telling what a social media platform will look like or what the functionality of it will be in the future. For an organization like Metroland Media, they are already behind in terms of implementing any kind of social media, so if they do choose to move forward with it, it’s possible for them to enter the social media world at a very different and confusing time. The real question is, will they?
Each year we print four billion flyers that are read by 81% of our readers, making them the most used source of local shopping information. For Metroland Media, their competitors and readers, these numbers are astonishing. Supply chain management is now more relevant than ever in terms of any organization succeeding. Products need to be properly designed, developed and distributed, while still being cost effective, easily adaptable to changes in the product or market and remain at a high-quality level for customer satisfaction. Metroland makes it apparent that the products they produce find there way into the customer’s hands with the same quality it left their organization. They know that improving their network of organizations and people involved in these processes enhance a variety of factors within their supply chain. Metroland Media is an excellent example of how an organization should run their supply chain and how it can be managed and improved.
It would be safe to assume in the digital era – where everything is immediate or available with the tap of a button – that charities would have quickly implemented social media tools to allow for optimum fundraising opportunities. Oddly enough, this is not the case. In fact, far from it. Many organizations are still manually accepting and processing donations, losing out on a magnitude of funding opportunities. For non-profits looking to increase donations and expand their reach, there is no denying that the web, and more specifically social media, is the way to go and CanadaHelps is the go-to organization to get non-profits started using online promotion and fundraising. CanadaHelps is a true trailblazer when it comes to philanthropy. Dating back to its humble roots when three undergraduate students mapped out a vision that was as ground-breaking as it was prescient. In 1999, the trio developed the hard to sell concept of a web based platform that would enable Canadians to make online donations to any registered charity. After convincing major supports to back their vision, it launched in 2000 and saw more than $150,000 donated. Today the organization is connected to 16,000 registered charities in Canada and deems itself “Canada’s platform for donating and fundraising online”.
How does a graduate in Software Engineering with an established career in his field, all of a sudden tell his parents that he no longer wants to continue doing that, and instead wants to get into the sporting events business? Burhan Ehsan who is founder and president of theFanchize had to experience just that. Being born to South Asian parents, that was probably his toughest hurdle in life. But with a venture that has reaped the rewards by getting into the Toronto Raptors-ticket selling game early, being called on by many media outlets due to the craze amongst Toronto sports fanatics, and now boasting over 4,000 clients – which most of them are recurring – breaking the news to his parents went fairly smoothly. Back in 2004, Burhan already a rabid Toronto Raptors fan, decided with a friend to purchase season tickets in the upper bowl of the Air Canada Centre (ACC). Something the Toronto Raptors organization wholeheartedly welcomed as the NBA team just wasn’t performing well on the hardcourt, nor in ticket sales at the time. Burhan utilized his time wisely while at these games and during ho-hum affairs, or breaks in between games, he would coolly network and schmooze with anyone affiliated with Maple Leafs Sports & Entertainment – owners of the Raptors – such as Ushers, Security and also ticket sales representatives that worked directly under management. The sales reps took a liking to Burhan and made him a deal to try and attract more visitors and put bodies into the empty seats at games. He took up the challenge. With no social media outlets at the time, he did use what he was good at: Word of mouth. Talking to his family members and friends, Burhan showcased the Raptor ticket as valuable as a Toronto Maple Leafs ticket. When he needed to get more exposure, he resorted to an obscure mass texting application as the growing use of cellphones was apparent at that time. The phone calls then started to come in. Perks were given directly to Burhan from the Raptors such as playing time on an NBA floor at the ACC, meet & greet with players and also receive gifts such as jerseys and t-shirts using this as leverage to bring in more customers. With the client base growing and time becoming more and more scarce, people had to be hired to man the phones, the former website Raptorfan.com had to be designed… Read more »
Organization Name: Calgary Stampede Industry:Hospitality & Tourism Web reference: CS Blog, #SafeStampede, Cowboys Tent, MarketingLand, CS Eats, Social Media and Stampede Business Performance The CS (Calgary Stampede) has been at the heart of the wild west in Calgary, AB, for over 100 years. The 10 day event includes food truck vendors, “as seen on tv” products for sale, rodeo, farm… Read more »