Hamilton Tiger-Cats is the oldest professional sports team in north America. The Hamilton Football Club was formed on November 3, 1869, and played their first game on December 18, 1869 against the 13th Battalion (now Royal Hamilton Light Infantry). Some of the early history of football in Canada and Hamilton is a bit vague, but by 1883, there are records of the Hamilton Tigers playing in the Ontario Rugby Football Union playoffs. The decades and the game have changed but the Ticats commitment to community and fan engagement has not. Being active, accessible and current with their fans is critical on and of the field even during off-season times. In the ever changing landscape of professional sports and out-bound marketing, the Hamilton Tiger-Cats have kept up with new technologies and successfully tackled challenges to reach their fan base.
Transparency is a funny thing. To successfully engage customers, it’s an important subject for organizations in today’s marketplace. Yet, how does a company walk the line between reflecting an image of transparency, while still being able to function successfully without ‘giving it all away’? For the Baltimore Ravens, it’s an ability to appear transparent to the consumer, by appealing to the emotional side. Football teams can have the unique advantage of extremely passionate customers. Sure, it helps if the team performs better and the players are easily ‘marketable’ to the audience, but football is a game for passionate people, with strong feelings to their respective teams.
Are you ready for some football? You may not even need to turn on the TV; the NFL has you covered on Twitter and Facebook along with your respective 4.5 million and 7.1 million friends. For many companies, their social media is driven by a team of brand experts but the NFL relies on a one-man show to get the job… Read more »