Tag Archives: employee involvement

About Mayo Clinic Mayo Clinic is a world renowned medical center that specializes in clinical practice, education and research. Based out of the U.S., the three main campuses are located in Arizona, Florida and Minnesota and this year alone they have treated over 1.3 million people from around the world who came to the clinic for care. Being the large institution that they are, they have roughly 64,000 personnel which speaks for everyone from physicians and scientists to administration and support staff. The main point of their  mission statement is that the needs of the patient always come first and this focus resonates strongly with all employees enabling them to provide an unparalleled patient experience.    

It seems like not that long ago that my previous employer instated a company-wide ban on social media websites and blocked us from accessing any of them from our company computers. It also seems like it wasn’t that long after that they lifted the ban and rolled out the enterprise social network Yammer and encouraged its use. So why the about-face? How did social media go from being a workplace pariah to an invaluable business tool? For companies like my previous employer—and many others that deal in consumer products—one of the key benefits to an enterprise social network is collaboration. Collaboration breeds innovation and innovation is key to success when new ideas and products are your business.

As one of the largest engineering companies in the world, the German-headquartered Siemens Corporation boasts nearly 350,000 employees in over 200 countries. 1 As a company they possess the belief that “an engaged workforce drives innovation, growth and profitability”2 but how do you engage a workforce of that magnitude?

  Faster than pulling a corto shot of premium espresso, illy is driving employee engagement, and training their North American sales force by leveraging a simple yet effective social approach – online games.

General Electric has more than longevity going for them. The perennial Fortune 500 Company is 124 years old in 2016, but from any angle, GE doesn’t look any older than the tech-savviest millennial. For more or less their entire existence, GE has been known for innovation and timeless quality of their products. They’re a name consumers trust and one competitors envy. These days however, a company is rarely able to get by on their historical reputation alone. In addition to needing great products and having a great legacy, in order to thrive they also need to have engaged employees and a comprehensive new media strategy.

Humankind has an obvious desire to connect with others. To share our lives with one another and feel like we are part of something. The search to find a place of connection and belonging is a common and relatable subject, just look to movies and television to see the reoccurring theme. That theme, that sense of connecting with others also carries into the workplace. Companies and organizations are pushing to create workplaces that engage employees and provide them an environment where they can feel connected. According to Deloitte’s 2015 Global Human Capital Trends survey, the biggest challenge companies are facing around the world is employee engagement and culture issues (Brown, Chheng, Melian & Solow, 2015). Engagement corresponds closely with retention as employers fight to compare to the images of companies like Google and Facebook. A quick online search of ‘corporate culture’ results in an extraordinarily long list of articles, blogs and research pieces, one that I often research myself as an employee seeking improve the workplace culture within my own company. What makes a great corporate culture? How does it become an integrated part of the employee mentality, instead of simply a talking point?

Good Eats, Cheap Beer…Sh#@^& Parking!

Ken Lupton   November 16, 2015
sammys

Organization Name: Sammy’s Rec Room Industry: Food and Beverage Web references: Facebook, Twitter, SocialMediopolis, Fast Company. College Ranker, Sam and Merri-Lynn MacKinnon: Owners For the past 12 years, Sammy’s has been located in a working class neighborhood of Brantford, Ontario, at 10 Mount Pleasant Road. Sammy’s is a quiet small Bar/Restaurant that caters to families.  You may visit with your… Read more »

Taking social media metrics on the road!

Ken Lupton   November 3, 2015
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Organization Name: tripcentral.ca Industry: Travel and Tourism Web references: tripcentral.ca, FaceBook, YouTube, Twitter Richard Vanderlubbe: President and Co-Founder Starting out in 1986 as a single travel agency located in Hamilton, Ontario,  Tripcentral.ca has grown to one of the largest travel companies in the province.  They launched a website in 1996 featuring last minute packages and reduced prices on travel.  They… Read more »

Innovation is an Inherent Corporate Trait With Google; The Way They Treat Their Employees is no Different.

Forrester Hinds   October 12, 2015

Organisation name: Google Industry: Internet Information Provider. Employees and adaptive management techniques are what drives a business’s success, one concept Google understands. Google workers, dubbed Googlers, are graced with the ability to work on important projects, meet the company’s leaders, and collaborate with other employees. Take Google Employee Noah Levin; working in interaction design with the company, he was approached… Read more »

How Molson Coors Communicates with their Employees

Meg Walsh   October 8, 2015
Molson Coors logo

Organization Name: Molson Coors Industry: Leading Global Brewer In todays day and age it is becoming increasingly more difficult for companies to communicate messages to their consumers, due to all marketing ‘noise’, but they’re also struggling with communicating with their employees. Many organizations depend on email communications to their employees and assume that they are being read. This can be a… Read more »

Get On-Board and Take-Off on a Voyage with Marriott!

nantic   October 7, 2015

Title of Post: Get On-Board and Take-Off on a Voyage with Marriott! Organization Name: Marriott International, Inc. Industry: Hospitality & Tourism Name of contact: Jayana Garvey, Jayana.Garvey@marriott.com Web reference: http://www.myvoyageprogram.com/vshow/VoyagePublic?l=en#exhibits/booth1, http://www.marriott.com/careers/paths/entry-level-jobs/hospitality-training-programs.mi, https://www.facebook.com/marriottjobsandcareers Description of how social media is used for business performance: While many blogs focus on how current employees use social media to interact with their employers and organizations, future… Read more »

Blazing a trail in Employee Engagement

Lisa Taylor   October 6, 2015

  Organization Name: Deloitte Industry: Financial Services Name of Contact: N/A Web References: http://www2.deloitte.com/ca/en.html https://twitter.com/deloittecanada, Deloitte Film Fest, http://www.impactvideoproduction.com/articles/032-socialmedia.pdf, #impactday This story begins in 2007 when a new internet trend called Social Media is beginning to unfold. Numerous companies are reluctant to use it, calling it a passing notion and block their employees from social sites at work. While others are… Read more »

Employee blog spurs innovative spirit at Christie

Dorina   October 5, 2015

Organization name: Christie Digital Systems Website: www.christiedigital.com Program name: Innovation Café internal blog Industry: Professional Audio Visual Solutions and Services Name of contact: Audrey Heutzenroeder, global manager employee communications About Christie® Christie Digital Systems USA, Inc. is a global visual and audio technologies company and is a wholly-owned subsidiary of Ushio, Inc., Japan, (JP:6925). Consistently setting the standards by being… Read more »

Let there be shoes – How Zappos is changing the social media game with employee involvement

ekastner   October 5, 2015
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Title of Post: Let there be shoes – How Zappos is changing the social media game with employee involvement Organization: Zappos.com Industry: Online retail CEO: Tony Hsieh Web references: Zappos, Social Media Examiner, simply-communicate, Twitter, Youtube, Instagram When it comes to employee engagement, Zappos is doing it right! Consistently topping the leader boards with employee retention their practices are often… Read more »

Zappos employee engagement culture makes a difference for online retailer

ASeymour   October 5, 2015

Organization Name:  Zappos Inc. Industry:  Online retailer – shoes, clothes, accessories and more Contact:  Tony Hsieh, CEO Web references:  www.zappos.com;  YouTube, Twitter, Social Media Examiner, Forbes The concept: Zappos.com is more than just an online shoe and accessories retailer.  The Zappos Family embraces a set of core values the entire company is aligned behind, and that serves as the real… Read more »

Smiles Make Hershey’s a Sweet Place to Work

DanielleB   October 5, 2015

Title of Post: Smiles Make Hershey’s a Sweet Place to Work Organization Name: The Hershey Company Industry: Food Manufacturing Web References: Globoforce , The Hershey Company , CNBC It’s not tough to argue that The Hershey Company is one of the world’s most recognizable brands. Since its inception in 1894, Hershey’s has become North America’s largest manufacturer and distributor of chocolate and non-chocolate confectionery as well as chocolate-related… Read more »

Zappos nurtures staff to be social

stephanie   October 5, 2015
zappos-9286149

Organization: Zappos Industry: Online retail Web references: Zappos, Inc.com, YouTube.com, Twitter, deliveringhappiness.com, Wikipedia Zappos and Social Media Zappos, one of the largest online shoe retailers has found success in pushing traditional boundaries when it comes to employee involvement in social media contributions. Staff members are ideal advocates as they have a familiarity of the company, vision and values. The online shoe giant recognizes the value of having their… Read more »

Business Bucket List: A Shiny New Intranet

Dianne McBride   October 5, 2015
Klick Logo

                                The Enticing Sheen of Intranet Continues to Fascinate Organization Name: Klick Health Industry: Digital Marketing, Health Services Web references:  Klick Health, Acordia Therapeutics Inc., Twitter With all the social media avenues open to companies today, one would think that Intranet would be essentially dead. And… Read more »

Hyatt gets Social Media right by making it Personal

lwarburt   October 5, 2015
hyatt-logo

Title of Post: Hyatt gets Social Media right by making it Personal Organization: Hyatt.com Industry: Hospitality Web References: Hyatt Thrive, Harvard Business Review, Gallup, Wikepedia, Triplepundit, The Gallup organization reported that in 2014 over 68% of US employees toil day in and day out unengaged and/or actively disengaged in their workplace. That’s part of the modern world you yawn; but that could… Read more »

Spreading “The Mayo Effect”

kblack12   June 3, 2015

Title of Post: Spreading “The Mayo Effect” Organisation Name: Mayo Clinic   Industry: Hospital & Healthcare President & CEO: John H. Noseworthy, M.D. Web references: Melcrum; Mayo Clinic; Fortune Employee engagement has always played an important role in the success of businesses. Social media on the other hand has come a long way in the business world over the past twenty years.  What was once… Read more »

Employees Co-operating on Social Media

tlittle   June 3, 2015

Organization Name: The Co-operators Industry: Insurance Name of Contacts: Barb Stephens, Director of Communications and Leonard Sharman, Senior Advisor of Media Relations Web References: The Co-operators Website, The Co-operators Facebook Page, The Co-operators Twitter Site, The Co-operators YouTube Site,  wiktionary, News Releases, Canada’s 50 Best Employer Description of how Social Media is used for Employee Engagement: Historically insurance companies may have been described… Read more »

Intranets and Dinosaur Tales

psegura   June 3, 2015

   Organisation Name:  Volaris Group Web References:  volarisgroup.com Industry:  Computer Software Name of Contact:  Mark Miller, CEO and Sherry McMenemy, Director, Global Intranet Web References: Volaris Group   I’m going to write about this even though it makes me sound like a dinosaur.  My first job in television was about twenty-five years ago on a show called “Live It Up”… Read more »

Come Tweet With Me

mwindover   June 2, 2015

Organization name: WestJet Industry: transportation/commercial airline Web references:  westjet.com, Facebook, Twitter, Instagram, LinkedIn, YouTube, Canadian Marketing Association, Ivey Business School, Western University, Silverman Research, Tactics Magazine, Canadian Business Award winning and relevant, with an ever-climbing fan base: that’s the WestJet social media program. WestJet espouses its dedication to a strong presence on Facebook and Twitter (and Instagram and LinkedIn), but it doesn’t stop there. Its YouTube channel is on the… Read more »

Sharing knowledge with humour and passion to reduce healthcare facility waste—employees get involved with the UNH Talkin’ Trash blogging team

CRS   February 28, 2015

Organisation name: Talkin’ Trash with UHN Industry: Healthcare Name of contact if available: Lisa Vanlint, Energy Steward, University Health Network (UHN) and Talkin’ Trash blog moderator About the University Health Network Talkin’ Trash initiative: The University Health Network is a collaborative of The Toronto General Hospital, The Toronto Rehabilitation Institute, The Toronto Western Hospital and The Princess Margaret Cancer Centre…. Read more »