Author Archives: howardlichtman
The Social Media Revolutionists vs. the Anti-Revolutionists
The battle line is drawn. Everyone in business should be involved in social media. The statistics in the two video links below are staggering:
Posted in future, marketing, Marketing and Social Media, Social Media Disasters, The Future of Social Media
Tagged case study, crowdsourcing, customer engagement, Employee Engagement, employee involvement, future of social media, human resources, increased sales, power of social media, product design, Product Development, public relations, social media, social media and ROI, Social Media Marketing, Supply Chain Management
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customer relations of the social media kind
One of the many areas that social media has the ability to enhance is customer relations and/or customer engagement. As in other areas of social media, this can manifest itself in a number of ways. Social media can facilitate the … Continue reading