Author Archives: Beverly Pirie
Making the Most of Social Media
Organization Name: Gallup Management Journal Industry: Research Name of Contact if available: Blaise James and Jim Asplund Web References: http://gmj.gallup.com/content/149411/making-social-media.aspx Description of How Social Media is used for Business Performance: The article points to how Emotionally engaged customers — those … Continue reading
Posted in customer engagement
Tagged case study, gallup, journal, SMBP, social media
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Enterprise Social Networking is More Than Facebook Behind a Firewall
Organization Name: Altimeter Group Industry: Research Name of Contact if Available: Brian Solis Web Reference: www.briansolis.com Description of how social media is used for business performance In this case study, Brian Solis examines if internal social networks can improve employee … Continue reading
Posted in employee involvement
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